Work completed within a reasonable time.

Ben Pollard provided exceptional service when I visited. Before the visit however I tried to book an appointment via phone (was diverted to a call centre) who were only able to book an appointment in a months time - given I had a damaged wheel - poor

good communication and service by the agent.

Well organized and efficient

Because everything is first class everyone is polite and the jobs on the cars we have taken to BMW have been perfect.

Service is the same as the vehicle, the ultimate

Outstanding customer service

The team on the desk couldn’t do enough to help you.

I feel like they are looking after my vehicle

Service and MOT carried out fine. The issue that I had was with the booking process. I had arranged (I thought) for a minor scratch and wheel rim repairs to be carried out - not knowing that the BMW centre didn't do these.

The work was all done in a day

Excellent.

Reasonable price,sort notice they were able to fit me into a packed Saturday morning schedule.

Very satisfying staff make sure you’ve got a drink and make you feel welcome

Was quick @ the right price

Service as such was fab, guy who dealt with me was very good too. The issues I had related to he courtesy car. I had to bring it back as tyre pressure alarm went off and the car stank of smoke which isn’t ideal taking a 2 and 4 year old.

No problems everything went smoothly

Was seen straight away and wasn't a problem

Knowledgeable staff. Went theextra mile to keep me informed. Completed the work on time.