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ABOUT STRATSTONE HULL.

Find out more about what we do and our team.

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Daniel Shores

Head of Business

Matthew Robinson

General Sales Leader

Ricky Thompson

Used Car Sales Leader

Mark Kettlewell

Service Leader

Lee Hopper

Parts Leader

David Petch

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work completed within a reasonable time.

Service

Ben Pollard provided exceptional service when I visited. Before the visit however I tried to book an appointment via phone (was diverted to a call centre) who were only able to book an appointment in a months time - given I had a damaged wheel - poor

Service

good communication and service by the agent.

Service

Well organized and efficient

Service

Because everything is first class everyone is polite and the jobs on the cars we have taken to BMW have been perfect.

Service

Service is the same as the vehicle, the ultimate

Service

Outstanding customer service

Service

The team on the desk couldn’t do enough to help you.

Service

I feel like they are looking after my vehicle

Service

Service and MOT carried out fine. The issue that I had was with the booking process. I had arranged (I thought) for a minor scratch and wheel rim repairs to be carried out - not knowing that the BMW centre didn't do these.

Service

The work was all done in a day

Service

Excellent.

Service

Reasonable price,sort notice they were able to fit me into a packed Saturday morning schedule.

Service

Very satisfying staff make sure you’ve got a drink and make you feel welcome

Service

Was quick @ the right price

Service

Service as such was fab, guy who dealt with me was very good too. The issues I had related to he courtesy car. I had to bring it back as tyre pressure alarm went off and the car stank of smoke which isn’t ideal taking a 2 and 4 year old.

Service

No problems everything went smoothly

Service

Was seen straight away and wasn't a problem

Service

Knowledgeable staff. Went theextra mile to keep me informed. Completed the work on time.