OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
164 ratings and 72 comments received in the last 90 days.
11 July 2022
Everything perfect with the salesman, everything perfect with the centre, but because of YOUR pressure to achieve
10 July 2022
Ian Green looked after me perfectly. No sales pressure, nothing pushy, just good honest help and advice. Very easy to deal with and explained everything. A very pleasant experience.
10 July 2022
Just simply very happy
08 July 2022
It was a nice and honest experience compared to my past experience at Marshall Scunthorpe
06 July 2022
Very pleased with the experience and level of customer care provided by Bash.
28 June 2022
Mark storey was particularly good. As a woman buying a car on her own he treated me with respect, answered all questions and made the whole process v enjoyable. I mention this as I have had not so positive experience with other retailers
23 June 2022
Exceptional!
13 June 2022
staff very friendly and courteous
10 June 2022
The sale staff dealt with us in an open and friendly manner and were prepared to offer helpful advice when required
18 July 2022
Punctual, courteous and delivered
18 July 2022
Very satisfied
18 July 2022
Excellent service
16 July 2022
Kept me informed about the process and timings
16 July 2022
Accommodating service.
15 July 2022
Perfectly serviced.
12 July 2022
Very friendly and very welcoming. I have used BMW Hull for a few years now and always found the service team very pleasant, especially the lady who booked my appointment. Looking forward to seeing the new development.
10 July 2022
All staff were extremely helpful & pleasant to talk to. Kirsty dealt with my situation in a very professional manner & kept me informed on the work progress.
07 July 2022
Very good service
07 July 2022
The service and information given was excellent.
13 July 2022
Did everything I asked for and more.