OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
246 ratings and 132 comments received in the last 90 days.
05 July 2025
We have dealt with this BMW centre in the past and always recieved Great Service
03 July 2025
Very satisfied with the whole experience.
01 July 2025
No complaints, sales persons excellent.
26 June 2025
All staff from reception, sales or servicing are friendly and efficient :)
17 June 2025
Excellent and knowledgable salesman, Ciaran, good handover. Got a car within a week
16 June 2025
Swiftly received our new vehicle even after initially changing to a complete different model. Very satisfied and quickly delivery.
01 June 2025
Nothing was too much trouble, including the plentiful fresh cups of tea when I didn't like those from the machine!
29 May 2025
Very satisfied
28 May 2025
Got the car quicker than I thought I would
13 July 2025
As above
12 July 2025
Everything completed to my satisfaction
12 July 2025
Refreshment station poor. 1 packet of Biscoff biscuits for all. Filthy work surface with tea stain and coffee grains all over. Fridge just had water bottles slung in. The milk bottle was crushed and looked days old. For a high end brand I expect more
11 July 2025
Very professional and welcoming
11 July 2025
Any problems are explained in detail and in a informative way
09 July 2025
Super friendly staff (esp Alison) that couldn't do enough for me and the work carried out on my car is always to a high standard.
09 July 2025
As above ... It was a very easy experience and i felt welcomed as a customer.
09 July 2025
Friendly staff, good service
09 July 2025
Work carried out within timeframe and received complementary valet.
07 July 2025
Rui service manager at hull is a really nice guy to deal with , kept me upto date about my car service
09 July 2025
Salesman very efficient and helpful. Test drive done. Salesman new the car and workings very well. Nice environment to look around the cars etc.