OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
242 ratings and 129 comments received in the last 90 days.
03 July 2025
Very satisfied with the whole experience.
01 July 2025
No complaints, sales persons excellent.
26 June 2025
All staff from reception, sales or servicing are friendly and efficient :)
17 June 2025
Excellent and knowledgable salesman, Ciaran, good handover. Got a car within a week
16 June 2025
Swiftly received our new vehicle even after initially changing to a complete different model. Very satisfied and quickly delivery.
01 June 2025
Nothing was too much trouble, including the plentiful fresh cups of tea when I didn't like those from the machine!
29 May 2025
Very satisfied
28 May 2025
Got the car quicker than I thought I would
25 May 2025
Had to wait 45 minutes despite having an appointment. Then the car was not ready. Had to wait for number plates to be fitted, road tax and insurance to be completed despite completing it on line and email confirmations Took 2 hrs overall
06 July 2025
My service advisor (Alison) was great. She recognised my concerns at being sold a car that I was now being told was dangerous and arranged a tyre replacement. So, service dept great, sales dept not so much it seems!
05 July 2025
so quick and hepful
05 July 2025
Same as above
05 July 2025
Very welcoming service reception particularly Alison and great informative service staff what a great service from the car cleaning team all in all very good experience ??
05 July 2025
Happy with the overall service of bmw
03 July 2025
Very satisfied
03 July 2025
It took a long time, longer than expected so the car was not cleaned.
03 July 2025
No issues.
02 July 2025
Because it's been since last Friday when they made the mistake and they still haven't amended it keep on emailing David the manager
02 July 2025
good and also provide me with a good car wash
05 July 2025
We have dealt with this BMW centre in the past and always recieved Great Service