SALES

5.0

SERVICE

4.5

339 ratings and 181 comments received in the last 90 days.

23 October 2024

The salesman was very good, obviously new his job well

16 October 2024

Very satisfied 10 out of 10

14 October 2024

No issues during purchase bash was very accomodating

04 October 2024

Mark Storey was very professional throughout. He listened to our needs and did his best to get me a good deal. All went very smoothly. His enthusiasm for cars shone through and it was a pleasure doing business with him.

03 October 2024

Again, largely down to the high standard of customer service - alround excellent experience

03 October 2024

Thorough and very quick

03 October 2024

Excellent buying experience again from the Hull team and Morgan the consultant I dealt with in particular, couldn't fault any part of the process.

03 October 2024

Everything was dealt with professionally and ran very smoothly.

02 October 2024

See above comments.

02 October 2024

Lee has been fantastic throughout the entire deal. Provided thorough, quick support whenever requested and provided a deal I couldn't refuse. Couldn't be happier with how things have gone and it's made me glad I stuck with BMW.

30 October 2024

Could not fault the service i received

30 October 2024

Work carried out as instructed, ready on time.

30 October 2024

As above

29 October 2024

Never had a complaint about servicing. Staff always polite and helpful. Car always cleaned before return.

29 October 2024

Stated they could replace the long outstanding EGR cooler when booking car in and confirmed with code 10011170700 but did not carry this work out, claimed only needed checking, which they last did 11/7/24. Disappointing still not done since Nov 2022.

28 October 2024

I needed a service urgently and was booked in 2 days later, very quick. Everyone I dealt with was uber helpfull. Even got a complimentary wash and vac

28 October 2024

I was extremely satisfied Alison my service advisor was excellent from start to finish a real credit to stratsone Hull.My car was returned to me lovely and clean

27 October 2024

Staff are very helpful and professional

26 October 2024

Don't feel listened to and made to pay due to things being missed even after a diagnostic. 2 starts is because Rui is an amazing asset to that place.

26 October 2024

Fantastic after sales service

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